Our Engineers and Your Designs: How We Support Our Customers

Custom Modifications Make for Better Designs

At Serpac, we specialize in providing electronic enclosures, but what sets us apart is our ability to customize them to meet specific design requirements. We often help customers solve issues they encounter in their original designs. One of the most common requests we receive is adding custom holes/cutouts to accommodate buttons, ports, or other components. Our team is dedicated to ensuring that these improvements solve real-world problems, making the end product more user-friendly and effective.

Our Team is Your Team

We take pride in working closely with our customers. We can provide suggestions to improve both the usability and aesthetics of the product. These enhancements ensure that our enclosures don’t just function well—they integrate seamlessly into the overall design. We are committed to ensuring the success of their projects. If you have a specific design in mind or need modifications to an existing enclosure, our team is here to help make your vision a reality.

Beyond Standard Products

Many customers aren’t fully aware of the range in our service offers. We provide more than just off-the-shelf enclosures. we specialize in custom engineering services that allow us to tailor our products to specific technical needs; which is FREE by the way! For example, we can modify enclosures that already include bosses, PCB support, or other features that are necessary for the customer’s design. Unlike dealers who sell products as-is, we have the flexibility to customize enclosures, offering a higher level of service and product adaptability.

Flexibility in Pricing and Orders

While customization can raise concerns about cost, we do not have a minimum order quantity (MOQ) for modifications. However, there is a setup charge to account for the tooling or molding process. We pay attention to your unique requirements to and set you up with the best options, ensures that our customers receive the best value without compromising on the quality of their customizations.

Fast Turnaround, Even with Customizations

Speed is essential in the manufacturing process, and our commitment ensures customizations are completed promptly. We guarantee a 48 hour turnaround time for 1,000 pieces or less. This allows our customers to transition from design to production with minimal delays without sacrificing quality.