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FREQUENTLY ASKED QUESTIONS
▾ What are the flammability ratings of Serpac electronic enclosures?
All of our I Series, RB Series, and RBF Series products have a Flammability V0 rating. You can find additinal flammability information in our material property sheets available for download in the Engineering Info page. If you are not able to find what you are looking for there, you can send an email or give us a call and we would be happy to help you get the infomation you need.
▾ Where can I find material specs?
Material specs can be found in the Engineering Info page in the Material Information section. We provide Safety Data Sheets and Property Sheets available for download in PDF format. If you are not able to find what you are looking for there, you can send an email or give us a call and we would be happy to help you.
▾ Where can I find technical drawings of the products?
Technical drawings for our products can be downloaded in PDF format on their respective product page. Just look for the download icons below the “add to cart” and “customize” buttons.
You can also download 3D models (.xt) and circuit board drawings (.dxf) at the same location.
▾ Are any Serpac electronic enclosures UL certified?
- Our I Series products are UL 508A certified and listed.
- All Serpac electronic enclosures are RoHS compliant.
▾ Which Serpac electronic enclosures are waterproof?
▾ What services or customization do you offer?
- Machining / Molding
Create a wide range of openings and recess any surface you want on your Serpac electronic enclosures with no minimum order quantity requirement! - Full Color Printing
Get full color, high quality, scratch resistant images ideal for indoor and outdoor use with no minimum order quantity requirement! - Free Engineering Services
Talk with a real person! Tell us your concerns by e-mail or over the phone to get the best solutions directly. - Free Graphic Design Assistance
Talk with a real person! Leave the technical stuff to us! Tell us what you need on your products and we’ll prepare the files for you. - EMI Shielding
Serpac electronic enclosures can be customized to shield Electromagnetic Interference (EMI). Please contact us by phone or email to apply EMI Shielding to your order. - Sonic Welding
We can attach pocket clips and/or 2AA battery holder accessories via sonic welding upon request. Accessories sold seperately.
▾ Are there any MOQs (minimum order quantities)?
No, you can buy any product at any quantity you want.
▾ How long does it take to ship out my item(s)??
Orders of 1,000 or fewer items have a 48 hour turn around time.
▾ What options do I have for using batteries with Serpac electronic enclosures?
We have a wide selection of electronic enclosures that come made with battery compartments out of the box here. These enclosures also come with easy to install contacts that have solder tabs.
You can also purchase a 2AA battery holder accessory to go with your Serpac electronic enclosures. We will sonic weld them to your product for free.
You can also purchase a 2AA battery holder accessory to go with your Serpac electronic enclosures. We will sonic weld them to your product for free.
▾ Where are orders coming from?
Everything is proudly made and shipped out from our southern California location in the U.S.A. We will ship orders both domestically and internationally.
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